Use and confidentiality
Introduction
The Louks website (hereinafter “we”) is committed to protecting the privacy and personal information of its visitors, clients, and correspondents. This policy outlines how we collect, use, disclose, and protect your personal information, in accordance with the Act respecting the protection of personal information in the private sector (Loi 25).
Collection of Personal Information
We collect personal information only when you voluntarily fill out the contact form on our website. The information collected may include:
- your name;
- your email address;
- your phone number;
- your business name and address;
- any other information you provide in your message.
This data is used solely to respond to your inquiries, ensure follow-up communication, or provide you with relevant information.
Consent
By submitting your personal information, you consent to its use for the purposes outlined above. You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us via the contact form.
Access, Modification, and Deletion
In accordance with Loi 25, you have the right to access the personal information we hold about you, request its correction, or request its deletion. To exercise these rights, simply write to us using the contact form available on our website.
Retention Period
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Sharing with Third Parties
Louks does not sell or rent your personal information. No data is shared with third parties, unless required by law or with your explicit consent.
Information Security
We implement reasonable security measures to ensure the confidentiality of your personal information and to prevent its loss, theft, or unauthorized access.
Cookies
Our website uses cookies to:
- remember user preferences;
- improve your browsing experience;
- generate anonymous statistics about site traffic.
You can adjust your browser settings to disable cookies. However, doing so may limit certain features of the site.
Person Responsible for the Protection of Personal Information
Verra Awad, Owner
1345 Notre-Dame Street, Lachine, Quebec H8S 2C9
For any requests or questions regarding the protection of personal information, please use the contact form.
Updates
This policy may be modified without notice to reflect legislative or operational changes. The updated version will always be available on our website.
Last updated: June 4, 2025
